I spent more than twenty years working across the automotive industry, progressing from administrative and operational roles through team leadership, sales, new business development and account management into Account Director positions. 

 

Working with teams, clients and senior decision-makers gave me first-hand experience of commercial pressures, workplace relationships, competing priorities and the responsibilities people carry at different levels of an organisation. 

 

A significant period in my career changed the way I understood working life. It showed me that the same workplace can be experienced very differently by different people, and that having support available does not always mean someone feels able to access it. 

 

That understanding remains central to the thinking behind RTSC. 

 

My commercial experience is complemented by professional coaching, solution-focused practice, mental health awareness, safeguarding and trauma-informed practice. This professional development informs how I work with people today, with clear professional boundaries and an understanding of where my role begins and ends. 

 

My career helped me understand organisations. Life helped me understand people.