I spent more than twenty years working across the automotive industry, progressing from administrative and operational roles through team leadership, sales, new business development and account management into Account Director positions. 

 

Working with teams, clients and senior decision-makers gave me first-hand experience of commercial pressures, workplace relationships, competing priorities and the responsibilities people carry at different levels of an organisation. 

 

A period in my career changed the way I understood working life. 

 

It showed me that the same workplace can be experienced very differently by different people, and that having support available does not always mean someone will feel able to use it. 

 

That understanding remains an important part of the thinking behind RTSC. 

 

 

My commercial experience is complemented by professional coaching, solution-focused practice, mental health awareness, safeguarding and trauma-informed practice. 

 

This professional development informs how I work with people today, with clear professional boundaries and an understanding of where my role begins and ends. 

 

 

 

My commercial background gives me an understanding of the realities organisations work within, while my wider experience has shaped how I understand the people within them. 

 

My career helped me understand organisations. Life helped me understand people. 

Both continue to shape the way I work through RTSC today.