Every business owner knows people are their biggest asset.
But the real cost of silence at work often goes unseen.
For employees, it sounds like,
“I can’t say this to my manager”
“I don’t want to be seen as struggling”
“I don’t have the headspace to find the right support”
For employers, it shows up as,
Absenteeism- disrupting productivity and delivery
Presenteeism- where people are physically present but not fully engaged
Turnover- draining finances, knowledge, and morale
Both sides feel the gap
That’s why we piloted RTSC Drop-In Days, our on-site, open-door support model.
Even from small beginnings, the impact has been clear, with employees stepping forward for the first time and some finding confidence to talk more openly at work.
Now, demand is growing
For Employees- A safe space that feels reachable
No appointment, no forms (just a simple agreement), no need to explain why
If the door’s open, you can walk in
Some use the time to think about their career or confidence
Others talk through stress or personal challenges
Sometimes it’s just a pause to reset and get clarity
Whatever the reason, the time is yours, confidential and without judgment
“ 80% said they felt very supported throughout their session."
If your workplace doesn’t yet offer RTSC Drop-In Days, you can ask for them. Many employers are starting to see the value of independent, on-site support.
For Employers- prevention that protects performance
Poor mental health costs UK employers £51bn a year (Deloitte, 2024),
£24bn in presenteeism
£20bn in turnover
£7bn in absenteeism
RTSC Drop-In Days help reduce these hidden costs by,
Providing an independent, confidential service in person for employees to use
Preventing small challenges from snowballing into absences or resignations
Building a bridge to more open workplace conversations
Linking anonymised reflections with your business KPIs, so the value is visible
Partnership is key; when businesses share absence, turnover, or engagement data, we can demonstrate impact and support cultural change. Without this, the actual value risks being non-transparent.
Even one Drop-In Day makes a difference. With consistency, trust builds, and prevention becomes part of culture, not just policy.
For leaders, this isn’t just a wellbeing initiative. It’s a strategic investment in retention, performance, and growth.
The Elephant in the Room. Confidentiality
The question we hear most is, “If it’s confidential, what do we get back?”
The answer: There are no session reports. Confidentiality is non-negotiable; it’s the reason employees use the service.
For employers, confidentiality isn’t a barrier; it’s the key. Without it, people stay silent.
The value shows up instead in,
Reduced absence and presenteeism
Lower turnover
Employees who feel supported and engaged
Anonymised reflections are shared only at the KPI level, so employees stay safe while employers see measurable results
Safe and Professional Support
RTSC Drop-In Days are not therapy. They’re professional, safe spaces, delivered with safeguarding responsibilities at their core,
With Level 3 safeguarding training, RTSC can:
Offer calm guidance in a crisis
Link to trusted specialists or emergency services
Ensure individuals leave supported, not stuck
For both sides, that means peace of mind.
A Partner in Prevention
Not every business has HR, and even where they do, internal resources may not be consistent.
RTSC Drop-In Days provide,
A trusted voice when other services feel out of reach
Support for personal and professional growth
A way to catch challenges early and protect culture
We’re not the whole solution, we’re a vital part of prevention. Sometimes, that’s what makes the biggest difference.
Conclusion- From Pilot to Growing Demand
What began as a pilot has already proven its value,
Employees opening up for the first time
Safer conversations leading to workplace change
Employers recognising the benefit of early, independent support
Even from small beginnings, demand is apparent. Prevention requires more than policies; it requires presence.
That’s why RTSC Drop-In Days are to grow with your business, from one day, to one site, to a consistent part of your culture.
For employers, RTSC Drop-In Days can help protect your people and performance.
For employees, if your workplace offers them, the door is open; walk in.
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